Trustname strongly encourages all customers to read and understand the policies outlined below. These documents contain important information about your rights, responsibilities, and the terms and conditions of our services.
Please take a moment to review these important policies:
- Trustname’s Rules and General Terms of Service – A simplified human-friendly overview of our key terms and conditions.
- Trustname Universal Terms of Service Agreement – The comprehensive agreement covering all Trustname services, including, in addition to domains, Web Hosting ToS, Pro Email ToS, SSL certificates Service Agreement, Ultimate Uptime Anycast DNS ToS, Whois Privacy Protection Service, and other policies listed here.
- Trustname Service Level Commitment (SLC) – Trustname commits to reliable service uptime, proactive maintenance, and responsive support. No formal or financial SLA is offered.
- Registration Agreement for Domains – Terms and conditions specific to domain name registrations.
- Supplemental Registry Agreement for Certain TLDs – Additional terms for specific top-level domains (TLDs).
- ICANN Fee Policy- ICANN charges are included in our prices.
- Suggested Default Contact Domain License Agreement – Additional terms for users registering a domain name with the Suggested Default Contact information.
- Uniform Domain Name Dispute Resolution Policy – Guidelines for resolving disputes over domain ownership.
- Copyright and Trademark Policies – Rules regarding intellectual property rights and protection.
- The Power of a Trusted Domain Registrar – Why choosing Trustname ensures security and reliability.
- Why Your Domain Name Is Safe With Trustname – An overview of our security measures and domain protection policies.
- Hosting Service Level Agreement – Our commitments regarding uptime, support, and performance.
- Registrant Rights, Benefits & Responsibilities – Key rights and obligations for domain registrants as mandated by ICANN.
- Privacy Policy – How we collect, use, store, and share personal data.
- Auto‑Renewal, Payment & SEPA Mandate Policy - How we handle automatic renewals and payments, including credit card and SEPA direct debit authorizations.
- Refund Policy – Terms and conditions for refunds our services.
- Security Policy – Best practices for domain name owners to protect their valuable domain names.
If you have any questions regarding these policies or their application, please contact us.