This article explains how to smoothly transfer your domain from Namesilo to Trustname while highlighting the practical benefits of switching. It also walks you through key preparation steps to ensure your domain remains secure and uninterrupted.
Key Takeaways
- Easy Management – Clean, user-friendly dashboard with simple domain controls.
- Smooth Payments – Multiple payment options with a fast and hassle-free checkout.
- Reliable Support – Helpful human assistance via live chat, tickets, and resources.
- Stronger Protection – Neutral abuse policy and advanced two-tier domain privacy.
- Safer Renewals – Clear renewal policies that reduce the risk of losing your domain.
TABLE OF CONTENTS
- Key Takeaways
- Perks You'll Get When You Move To Trustname
- To-knows Before Initiating Your Transfer
- To-dos (Namesilo Side) Before Initiating The Transfer
- Transferring Your Domain From Namesilo to Trustname
- Hastening The Transfer
- Safeguarding Your Domain at Trustname
- Failed Domain Transfers?
- Rounding Up
With a user interface that some may find challenging, complex payments, limited support, and occasional domain interruptions, if you want to transfer your domain out of Namesilo to Trustname, we understand your decision.
Many of our current customers, who were formerly with Namesilo, now enjoy easy domain management, protection from abuse reports, unbeatable prices, easy payment, empathetic human support, and renewal policies that ensure they never lose their domains.
To transfer your domain name from Namesilo to Trustname smoothly, you'll need to unlock your domain, retrieve the Auth (EPP) code, verify your Whois information, and ideally disable domain privacy. You can also expedite the transfer so it's with us in under 30 minutes.
Ready to move your domain to Trustname? Let's show you how! But first…
Perks You'll Get When You Move To Trustname
To have you sold, here are some of the benefits you'll enjoy.
Once you move your domain to Trustname from Namesilo:
1. Clean User Interface/Easy Domain Management
In this age, easy is better. The same holds true for your domain names.Not everyone finds Namesilo's dashboard as intuitive or modern as they'd like.
Namesilo's domain management dashboard looks clunky at best like something that was just slapped together.
At Trustname, we value form and function. Not only should your domain names work well, but they should be easy to manage, and you should enjoy doing that.
Move your domain to Trustname, and you get instant access to a beautiful, user-focused dashboard that simplifies all your domain management with an aesthetic theme and intuitive buttons.
On Trustname, you have access to each of your domain's management settings in just two clicks.
2. Easy Payment
Still having PTSD from the payment structure on Namesilo? Trustname is the place to be. Making payments on Namesilo is a nightmare; using a credit card on your desktop browser rarely works.
Customers often complain about getting the 'Verification Required' prompt without any real solution.And after you purchase a domain name, you still see it in your cart.
Trustname's seamless payments are the dream. Whether you are using your PC or mobile phone to purchase or renew a domain name or any other product on Trustname, the process is super easy.
And what's more? We accept payments via card, your Trustname wallet, bank transfer, and cryptocurrencies, ensuring the smoothest and quickest transactions for you.
3. Support You Actually Need
A big con of Namesilo is its incredibly poor support. Customers often complain about how their support agents don't know basic tasks or are outright rude when you make an inquiry. Also, their most active support channel is email when customers in fact want real-time communication e.g.: via live chat.
At Trustname, you get world-class support from human agents (most of whom are webmasters themselves) with decades of experience resolving domain name issues.
And what's more? We actually encourage our customers to reach out to us via live chat to ensure their inquiries are resolved quickly.
You can also reach out to us by submitting a ticket if you prefer email communication, but we don't make it your only choice, as customers of Namesilo have complained about.
Love to solve issues yourself? Our robust knowledge base and support resources have the answers to all the questions you'll have.
4. Abuse-Proof Policy
A big part of Trustname's commitment to you is siding with you when it matters.
Unlike many registrars, including Namesilo, that restrict and suspend domain names due to abuse reports, we maintain a neutral stance and will never take action against a domain name until we have done our due diligence.
A big part of our clientele are businesses in 'grey-area' and sensitive niches that are prone to abuse reports. However, we don't support illegal content showcasing child and animal abuse, arms dealing, and opioid sales.
Aside from these illegal activities, we side with our clients. We have had many customers who have been victims of orchestrated abuse reports from scammers and competitors playing foul, and we know the game.
If you are looking for a haven for your domain name, Trustname is the one for you.
5. Renewal Policies That Ensure You Don't Lose Your Domain
Namesilo is also notorious for auctioning off domains without any warning an incredible flaw given that your registrar should help you protect your domain.
Customers complain that they never received any renewal notices or heads up that their domains were expiring, their domains were placed on auction, and sold off even before the Grace Period expired.
The Trustname difference? We have specific policies we have put in place to ensure you never lose your domains to accidental expirations.
First, we encourage you to enable auto-renewal so that we renew your domain way before it expires.
If your payment method fails, we will send several emails to give you a heads up. And should your domain expire, we give you a 30-day Grace period, during which we reserve it for you at the standard price.
It’s only after the Grace Period expires that your domain may be auctionable. However, you can still renew it quickly, but you will need to contact us.
6. Unrivaled Domain Privacy
Trustname also offers the very best domain privacy in the world that's steps ahead of the basic Whois protection registrars like Namesilo offer.
- When you're registering a domain on Trustname, you can choose to use your own details or use our third-party registration where you specify Perfect Privacy LLC. as the registrant you still retain full control of your domain and can change the domain contacts to yours at any time.
This is the first layer or first tier of our Two-Tier privacy.
- On the second tier, we mask your domain's contact information from the Whois database (your own details or PP LLCs if you chose this option) with proxy details from another of our partner companies.
Why should you subscribe for your Two-Tier privacy? Your contact info is never linked with your domain in the first place ensuring the most privacy.
Also, PP LLC is the first point of contact for any legal issues with your domain. And finally, we will require three simultaneous court orders from the U.S., St. Kitts and Nevis, and Estonia (where these companies and Trustname are headquartered) to compel us to take action against your domain.
And the best part? Our Two-Tier privacy is for free along with an SSL certificate for the first year (Namesilo charges $9.59 for this).
To-knows Before Initiating Your Transfer
There are some important mentions you should know while transferring your domain from Namesilo to Trustname.
Let's see them:
Review Your Domain Nameservers
In your Namesilo domain dashboard, you can configure your domain nameservers (and if you don't, they are assigned automatically to Namesilo servers).
If you were using a different web host from Namesilo, you’d have had to update your nameservers. Your domain nameservers are responsible for directing web browsers to the IP address of the web servers where your website is hosted.
While your domain transfer is still ongoing, you won't be able to edit your domain nameservers or any other DNS settings. If your domain is linked to a website hosted by Namesilo, it's a good idea to point your nameservers to your new web host (Trustname or any other host you’re using) before you initiate the transfer.
- Transferring Your Domain Doesn't Take Your Website Along
Moving your domain name to Trustname won't automatically transfer your website. If you want to also move your website to Trustname or another web hosting provider, you would need to purchase a web hosting plan from the new host and ideally reach out to us, and we’ll help you migrate your website conveniently.
We will guide you through creating backups of your website and exporting them, downloading database files, and moving them.
- Transfer Pricing And Policy
Trustname charges a base fee of $7.77 (with our promo code) to transfer your domain name to us but this adds an extra year to your domain name's current expiration date.
Given that regular 1 year registrations cost $14.99, our transfer fee is actually a front to give you an extremely affordable domain subscription!
- Transferring Expired Domains
On most registrars, including Namesilo, you can only transfer a domain when it is active or during the grace period after it expires. If you didn't renew your domain during the Grace Period and it's now in the Redemption Period, you are going to have to renew it first for an extra fee and wait for the ICANN 60 days lock to elapse.
We recommend initiating your transfer before it expires or at least two weeks before the end of the Grace Period. Transferring it to Trustname automatically adds a 1 year minimum subscription to it.
To-Dos (Namesilo Side) Before Initiating The Transfer
To ensure your transfer goes through smoothly, you have to prepare the domain name on your current registrar (Namesilo) account.
Here's what you need to do.
Confirm The Domain's Transfer Eligibility
The Internet Corporation for Assigned Names and Numbers (ICANN), the regulatory body over domain names, enforces a 60 days registrar lock on domains that were recently transferred or modified.
You won't be able to transfer a domain name until 60 days have passed since the last registrar transfer, registrant change, or change to the domain's contact details. Confirm that your domain is eligible and out of the 60 days lock before proceeding with the transfer.
To confirm your domain’s transfer validity, log in to your Namesilo account and click on 'My Account' in the header to see your product manager.
Here, click on 'Manage' under the 'Active domains' tab to access the domain manager.
For registration here, click on your domain name in the list to view all the domain information so you can confirm the last registration/renewal date.
You can also check the last recorded changes to your domain (including the Whois contact details) by clicking on the 'Most recent changes' tab.
Disable The Domain Lock
Once you have confirmed that your domain is eligible for transfer, the next step is to disable the domain lock. The Domain Lock is a basic feature offered by most registrars that prevents unauthorized transfers of domain names.
To disable the domain lock on Namesilo, head to your domain list as described above and click on the 'Padlock' icon next to the domain you want to unlock.
Click on the 'SUBMIT' button on the next page, and your domain name should be unlocked.
Alternatively, click on your 'Domain' in the domain list and scroll down to the Domain Lock settings.
Toggle the Domain Lock button off. That's it.
Obtain The Auth (EPP) Code
Next, you need to obtain the Auth or EPP code from Namesilo. You will need to submit the Auth code to Trustname, and we will use it to authenticate the transfer with Namesilo.
To view your Auth code for your Namesilo domain, click on your domain name in the list and scroll down to the transfer settings, where you found the Domain Lock earlier.
Click on 'Send Email' so that Namesilo sends the Auth code to your email address. Click on 'Skip' in the prompt where Namesilo is asking why you are transferring your domain. Keep this code safe for later.
Disable Domain Privacy
You don't need to disable domain privacy on Namesilo for the transfer to go successfully, but this is a recommended step so Trustname can confirm the details associated with your domain name.
To disable your domain privacy, as usual, go back to your domain list and click on the domain you are sending out. Scroll down to the 'Domain Contacts and Privacy' tab and look for the 'Whois Privacy' field.
Toggle the button off.
Alternatively, in your domain list, you can click on the avatar icon next to your domain.
And then click the 'SUBMIT' button on the next page.
Don't worry, we'll automatically turn on your domain privacy once your domain gets to us. That's it.
Confirm Domain Contact
With your Whois Privacy disabled, you should be able to see the associated domain contact information.
Now you would need to confirm that your domain contact details are up to date and that you have your notifications turned on for your domain email address.
When moving your domain to us, if you choose to use your own contact details, Trustname will send you an email to confirm the transfer request. However, if you used Trustname's pre-defined contact, we won't need to verify this information as it's already verified.
To confirm your domain contact details, click on your domain in the domain list on Namesilo and scroll down to the 'Domain Contacts and Privacy' field.
For registrants based in the EU, your email address will be redacted to comply with GDPR. You can reach out to Namesilo's support to find out the exact email address you used for your domain name.
With Namesilo, even if you don't disable domain privacy, any email Trustname sends to the proxy details will be forwarded to your domain's associated email.
Now, you're all set to initiate your transfer at Trustname!
Transferring Your Domain From Namesilo To Trustname
We are so excited to have you; we can't wait. To send your Namesilo domain on its way to Trustname, follow these steps:
Head to our Domain Transfer page
- Step 1:
Head to the Trustname.com website and click 'Log In' at the top right corner to access your Trustname account.
- Step 2:
Fill in your account username and password to gain access to your customer portal.
Click 'Log in'. - Step 3:
To access your domain transfer settings, under the 'Domains' dropdown in the header, click on 'Transfer'.
- Step 4:
In the Trustname domain transfer portal, type in your Namesilo domain, including the domain extension, and click on the 'Transfer' button.
Give us the Auth Code (EPP)
Next, enter the Auth Code (EPP code) you got in your email from Namesilo and click on 'Continue'.
Enter Domain Contact
On the next page, specify your domain contact details. You can choose to use your own details by clicking on the 'Choose contact' dropdown and selecting 'Add new contact'.
Or you can enjoy the highest possible privacy by choosing 'Use a pre-defined contact' to enable Trustname's Two-Tier Privacy Protection. With the second option, your domain contact info will be.
You also won't need to verify any details since this information is verified, and your domain can move more quickly.
You retain full control of your domain, even if you choose 'Use a pre-defined contact' we only offer this service to give you the most privacy and minimise your digital footprint.
After filling in your domain contact details, click on 'Continue'.
Pay For An Extended Registration
On the next page, pay for your domain transfer and get 1 extra year on your domain's current expiry date.
- Step 1: Enter Billing Address.
[+] [List] Green Unordered - Enter your billing address.
- You may select "Same as my contact address" to avoid entering the details again.
- Step 2: Choose Payment Method.
[+] [List] Green Unordered - Select your preferred Payment method.
- A bank card or existing funds in your Trustname wallet.
If you don't have a bank card set up yet, click on 'Add new card' and fill in your card details to have it set up.
Trustname also accepts cryptocurrencies for payment!
Trustname's Domain Transfer Promo Code - WELCOME777
- Trustname's standard domain transfer fee is $14.99per year, with $0 added for taxes and ICANN fees included.
- By using the promo code WELCOME777, you will receive a 50% discount and will be charged only $7.77 for your domain transfer.
- This transfer includes a free 1 year domain registration, which will be added to your domain's current expiry date.
- After the first year, your domain will renew at the standard price of $14.99 per year for .com, .net, and .org TLDs.
- This pricing is among the most affordable options over a 5 year term when compared to Namesilo and other competitors.
To enjoy the promo, type in WELCOME777 in the 'Add a promo code' section.
Specify The Registration Duration
Select the number of years you want your domain registration to last. You can choose a subscription period between 1 to 10 years at a time.
We also advise that you leave the auto-renewal button so we can renew your domain name long before it expires for you.
Make Your Payment
- Click on the 'Pay' button.
- Follow the on-screen prompts to complete your payment.
That's it! Your domain name should be on its way from Namesilo to Trustname.
Hastening The Transfer
Most domain transfers take between 5 to 7 days but when transferring your domain from Namesilo to Trustname, you can cut down this time to under 30 minutes.
To expedite the transfer, head to Namesilo's transfer manager.
Scroll down to 'Pending Transfers' and click on your 'Transfer'. Click on 'Approve' and your domain. If you don't see it yet, wait a bit so that it reflects after Trustname initiates the transfer.
Safeguarding Your Domain at Trustname
Once your domain name is at Trustname, you can take these extra steps to secure your account and domain(s):
- Review Our Two-Tier Privacy
When transferring your domain name, if you choose 'Use a pre-defined contact' for the domain contact details, you are now enjoying our Two-Tier Domain Privacy.
You can head to Domains >>> Registered Domains >>> Domain Contacts to change your domain contact details at any time and enable/disable the full Two-Tier package at any time.
Read Why Trustname registers domains in the name of Perfect Privacy LLC. to learn more about our Two-Tier Whois Privacy. - Domain Transfer lock
[+] [List] Green Ordered - Your domain transfer lock is automatically enabled once your domain is transferred to Trustname.
- To view your Domain Lock settings:
[+] [List] Green Unordered - Go to Domains → Registered Domains.
- Select your domain.
- Scroll down to the Additional Settings section.
- Verify the DNS settings
You can also review your domain nameservers and DNS records.
To review your domain nameservers, head to the Domain Nameservers section.
And to check your DNS records, under General info, look for Hosted zone and click 'View'.
From here, you can add and edit your existing DNS records, tweak your nameservers, and enable DNSSEC.
- Set up 2FA
With two-factor authentication (2FA) enabled, whenever anyone tries to access your account, they'd need your credentials as well as a code generated by an authenticator app on your device.
To set up 2FA on your Trustname account:[+] [List] Green Ordered - Log in to your Trustname account and go to My Profile.
- Click on 'Account Settings'.
- Scroll down to Two-Factor Authentication (2FA) and toggle the button ON.
- Download the Google Authenticator app from your device's app store (if not already installed).
- In the authenticator app, scan the QR code displayed on the Trustname portal or manually enter the secret key provided.
- The authenticator app will generate a six-digit verification code.
- Enter this verification code into the Trustname portal.
- Click 'Enable' to complete the 2FA setup process.
Save the backup codes provided by Google Authenticator during setup. These will help you regain access if you lose your device.
Read how to set up two-factor authentication (2FA) on Trustname for more details.
Failed Domain Transfers?
If you run into any issues while transferring your domain, these are the common reasons why domain transfers fail.
And how to troubleshoot them:
- Wrong EPP Code
If you input an incorrect Auth or EPP code, we won't be able to transfer the domain.
We recommend copying it directly from your Namesilo email and pasting it into our required field instead of manually typing it out.
- Not confirming domain eligibility
You won't be able to transfer a domain name within 60 days of the last registrar transfer, registrant change, or change to the domain's contact details. Confirm that your domain is eligible and out of the 60 days lock before proceeding with the transfer.
However, on Trustname, you can push your domain name an unlimited number of times to another Trustname user (assuming you are both using our Two-Tier privacy) since the registrar and domain information never change.
- Transfer lock
If the Domain Lock is still turned on, Namesilo won't release the domain name. Check your domain settings to ensure the Domain Lock is disabled, as shown earlier.
- Check your emails for approval requests
If you used your own details on the Trustname side while transferring it, you would need to verify them as your domain is transferred. Look out for emails from us!
Rounding Up
If you are looking to move from Namesilo to Trustname, you couldn't be making a better decision.
We offer a far more intuitive and aesthetic user interface, easier payment (crypto accepted), user-focused human support, a robust renewal policy, protection from abuse reports (for sensitive businesses), and the very best domain privacy on the planet.
To transfer your domain from Namesilo to Trustname, you'd need to confirm your domain eligibility, unlock your domain, obtain the Auth (EPP) code, disable Domain Privacy (ideally), and review your domain contact details in that order.
Then, you head to Trustname’s transfer portal, type in your domain name, submit the Auth code, specify your domain contact (ideally, use our pre-defined contact), and make a payment.
For our transfers, we charge a discounted fee and add 1 year to your domain's current expiry date to ensure you never lose it. We're waiting for you!